This company gives the best lip service, but cannot deliver.
On July eighth our electronic mail account changed into deleted with all documents. In Motion Hosting has no clue who, how or why. Granted our account changed into with considered one of their reseller who went MIA, lacking in movement months ago. After going via a four day process known as reclaimation our domain become supposed to be moved out of the resellers account so we should open a new website hosting account with In Motion Hosting and new e-mail account. We gave our credit card signed up, setup new electronic mail account then we were given this( MAILER-DAEMON (Mail Delivery System)Undelivered Mail Returned to Sender) from our customers that have been seeking to electronic mail us, jump backs. 4 addtion calls to Customer Care and Tech aid over 2 days got us not anything but Lip Service that they have been looking into it and provide it more than one hours and we are able to have emails. Well tonight we were given the reality from Joe working in Tech guide at In Motion Hosting, In motion Hosting never redirected (pointed our area to the brand new server they dropped the ball through having us open a brand new account with e-mail however left out to take our domain out of the MIA resellers account. We pleeded woith them to make us a priority because we have been lossing numerous incoming business with a down e mail account for 10 days. A lot of quality speakme people full of giving excellent lip carrier but missing in the education or capacity to facillitate and complete and order. Finally they should no longer have unethical resellers beneath contract, they are a threat to the community.